Feedback - EBMA

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We welcome your compliments, complaints and suggestions. Should any element of our service fall below your expectations; we want to understand what happened so that we can prevent a recurrence. We will apologise and do all that we can to put it right. Your feedback will help us to improve the quality of our information, products and services.

Do It Online

Provide us with your compliments
Tell us about something
we have done well
Provide us with your Suggestions

Tell us your EBMA experience
so that we know how we need
to improve in the future
Make us a Complaint
Are you unhappy about a service you have received and want us to investigate?

Do it by Email or Post
The best ideas and most valuable advice comes from our customers, so we want your feedback about what matters to you most.  If you’ve got something you’d like to tell us, you can also either write us to:

Customer Services (Feedback)
Education for Business Managers and Administrators (EBMA)
Sheraton House
Castle Park
Cambridge
CB3 0AX
Cambridgeshire
United Kingdom

Or email us at feedback@ebma.org.uk. You can also contact us if you need help to write your feedback.

Important Information for Centres
Please note that our complaints team are unable to resolve matters relating to ‘Enquiry About Results’ (EARs) and ‘Appeals’. These are dealt with by dedicated teams, who independently review cases.    

EBMA operates ISO 9001:2008 Quality Management System to consistently provide products and services that meet the needs of its stakeholders.
Company Number 07448875 with Registered Address: Sheraton House Castle Park Cambridge CB3 0AX Cambridge United Kingdom
Copyright © 2017 Education for Business Managers and Administrators Ltd - All rights reserved
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